Senior Manager (Academic Applications)

Location: SIT@Dover
Division: Communications & Information Technology
Employment type: Full-time
Job type: Contract

The Senior Manager will be responsible for managing academic systems, projects, vendors and application developers in the Academic Applications team of Communications and Information Technology (CIT) division.
  
Key Responsibilities
  • Manage academic applications such as Learning Management System (LMS), Timetabling System, Resource Booking System (RBS) and some teaching and learning tools
  • Work closely with other divisions in new academic initiatives, projects and system evaluations
  • Manage developers and vendors to ensure that all projects are delivered on-time, within scope and within budget
  • Ensure developers and vendors perform works compliant to IT policy and Standard Operation Procedures (SOPs)
  • Prepare technical specifications for tenders and projects
  • Develop project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility
  • Perform risk assessments to minimize risks for change requests
  • Plan and manage budgets and resources for projects
  • Create and maintain comprehensive project documentation
  • Establish and maintain good relationships with stakeholders and vendors
  • Carry out any other ad-hoc projects as assigned
 
Requirements
  • Degree in computer science or engineering or equivalent from a recognised university
  • At least 8 years of relevant working experience in similar area and with at least 3 years of project management experience
  • Prior experience and understanding of education industry in the domain of teaching and learning is preferred
  • Good project management skills (PMP / PRINCE II or equivalent certification is a plus)
  • Proven technical background with understanding or hands-on experience in application development using Microsoft technologies (.NET, ASP.NET MVC, C#, SQL)
  • Prior experience in managing Learning Management System (LMS) (e.g. Blackboard, D2L Brightspace, Moodle or Canvas) would be an advantage
  • Outstanding analytical, problem solving, and critical thinking skills
  • Excellent oral, written, presentation, communication and interpersonal skills
  • Solid organisational skills including attention to detail and multi-tasking skills
  • Proactive and independent in managing potential issues
  • Able to interact with various stakeholders in all levels and with different backgrounds
  • Able to work in a fast paced and dynamic environment 
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