Assistant Manager (Client & Partner Development)

Location: SIT@Dover
Division: Office of the Provost
Employment type: Full-time
Job type: Contract (T)

SIT has established a lifelong learning unit – SITLEARN Professional Development. SITLEARN Professional Development helps working professionals connect the dots between theory and real-world application by creating industry-relevant, authentic learning experiences. Developed in consultation with industry, SITLEARN Professional Development’s portfolio of continuing education programmes emphasize the integration of theory with hands-on application, and are co-taught by SIT faculty and industry experts.
Our unit is fast expanding and we are seeking a Manager / Assistant Manager (Client & Partner Development) to join our dynamic team.
The Manager / Assistant Manager (Client & Partner Development) will support the Assistant Director (Client & Partner Development) and Senior Manager (Client & Partner Development) in strategic outreach and SkillsFuture initiatives, especially in client and business development.

  • Support the team to bring Continuing Education & Training (CET)/SkillsFuture programmes from idea to fruition. Support client, process related and developmental projects
  • Assist in assessing industry needs, competitive landscape and developing new programmes that meets market demand
  • Assist to engage clients in preliminary needs assessment, proposal development, contract negotiations, legal documentations and post-programme evaluation in ensuring that client needs and expectations are met
  • Assist to develop and manage partnerships (e.g. MOUs) with external stakeholders such as industry partners, funding agencies, public sector agencies and Institutes of Higher Learning
  • Assist to cross-sell and recruit participants for Open Programs
  • Assist to support faculty to develop high quality programme presentations, proposals till implementation
  • Ensure oversight of the quality of program delivery and manage post-programme debrief together with faculty in ensuring that client needs and expectations are met  
  • Develop contact reports, database of clients and visibility of all client opportunities and progress
  • Monitor outcomes, track progress and prepare reports of the CET Programmes/SkillsFuture initiatives for management
  • Bachelor’s degree is preferred
  • 3 to 5 years’ relevant work experience in supporting lifelong learning and CET-related programmes is preferred. Prior experience in working in an education/training organisation and a strong understanding of the education and training industry would be advantageous
  • Intermediate to Advanced skills in Microsoft Word, Excel, and PowerPoint
  • Good understanding of financial models and procurements, including familiarity with various sources of funding from government agencies for CET/SkillsFuture programmes
  • Strong written and verbal communication skills
  • People-centric and good interpersonal skills
  • Able to work independently and as part of a team
  • Good project management skills - able to manage multiple projects and tight timelines simultaneously
  • Self-driven, resourceful and committed individual

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